Solva TicketsEvery app, one desk

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Resolve ticket

One line saying what was done. The dealer sees it.

Reopen ticket

Why is it coming back? This goes in the history, which only Solva sees.

Keyboard shortcuts

Anywhere
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Board
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List
P
Team
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This sheet
On a ticket
A
Assign to me
M
Move to someone else
R
Reply (the dealer sees it)
N
Internal note
T
Set type
E
Resolve, or reopen
CtrlEnter
Send, or send the AI draft as is
DX
Edit or discard the AI draft